Contact us

Get in touch and let us know what we can help you with — StixBNK is always open for dialogue.

First contact

A structured first approach

This form helps us understand who you are, what you need, and how StixBNK might fit — before a call or a technical deep-dive.

  • We ask for your organisation, industry (same categories as our KYB), and expected monthly volumes.
  • Optional Telegram or handle helps if we need to reach you faster than email.
  • Choose a topic and a clear subject line; use the message for technical detail and timeline.

Merchants and resellers with an account: for API keys, payments, and webhooks, please use Support after sign in — you will get faster answers there.

Tell us about your project

Fields marked with an asterisk (*) are required. We typically reply within 2 business days.

About you

Alternate contact alongside email — never required.

Helps us qualify B2B and partnership requests.

Type to search by name or code, then pick a line from the list.

Search by activity or MCC code (same lists as merchant / reseller KYB). Partner types appear when you scroll or filter.

Partner / reseller categories first; then merchant MCC categories (alphabetical).

Rough estimate of throughput you expect to run through StixBNK (or “Not sure yet”).

Your request

We use this to route your message internally (sales, partnerships, engineering, etc.).

One line that summarises the reason you are writing.

Minimum 40 characters. The more concrete you are, the faster we can help.

By submitting, you are not creating a portal account. For production support, sign in and open a ticket.